This document is intended to provide details of the backup and retrieval of Customer Data offered by Panacea.
Panacea shall back-up Customer Data in accordance with the provisions of the Terms and Conditions, and as follows:
All data including Customer Data shall be backed up daily during an overnight process onto a secondary secure data store.
The Customer may purchase enhanced back-up services separately at Panacea’s then current rates.
2. Data Recovery
In the event of any loss or damage to Customer Data, Panacea shall use all reasonable commercial endeavours to restore the lost or damaged Customer Data from the latest back-up of such Customer Data maintained by Panacea, under the provisions of the Terms and Conditions.