Translation and Interpreting

Suppliers of your translation and interpreting services can easily manage their contracts so that clients can rely on efficient, cost-effective turnaround

Our software allows you to efficiently manage a comprehensive range of Translation and Interpreting services, with instant bookings and a streamlined process for suppliers to manage their calendars, work and invoices online. You can offer your clients a customised services portfolio, such as document translation, face-to-face interpreting appointments, telephone interpreting, BSL and more.

Suppliers can manage their availability and rates, and submit invoices all through their interface. This module allows you to work flexibly with individual suppliers and agencies whilst maintaining a quick and reliable service.

Features

  • e-Catalogue, online portal: clients self-serve and make online bookings
  • Customised portfolio of a wide range of translation and interpreting services
  • Instant estimating with competitive quotes, predefined standard or special rates
  • Simple shared workflow for colleagues, clients and suppliers
  • System automatically identifies and allocates an approved and available supplier
  • Job bags act as repositories of translation documents and invoices
  • Suppliers manage calendars, accept work, upload documents and invoices online
  • Automatic emails sent to suppliers and clients for booking notifications
  • Interface invoicing, charging and supplier payment with finance systems
  • Real-time management reporting, benchmarking and performance monitoring

Benefits

  • Save time with effective planning, workflow, administration and transactional processes
  • Make cashable cost savings with highly-competitive automated supplier estimating
  • Increase productivity with supported self-service options, efficient planning and time management
  • Avoid duplication of effort and share assets with intuitive collaboration features
  • Manage large numbers of inquiries and appointments with limited resources
  • Generate income and increase operating margins on your services
  • Work flexibly with both agencies and individual translators and interpreters
  • Track the use of service and monitor performance against KPIs
  • Improve reputation and service delivery with intuitive and efficient workflow
  • Support remote working with 24 hour access for all users